Frequently Asked Questions

🚿 About SIFAA Shower Filter

What does the SIFAA shower filter remove?

SIFAA's multi-stage filter removes chlorine, heavy metals, sediment, rust, bacteria, and hard water minerals — the main causes of dry skin and damaged hair in the UAE.

Is SIFAA suitable for UAE hard water?

Yes! SIFAA is specifically designed for the UAE's hard water conditions. It softens water to protect your skin, hair and scalp from mineral buildup.

How long does each filter cartridge last?

Each SIFAA cartridge lasts up to 6 months or approximately 10,000 litres — whichever comes first.

How do I know when to replace the cartridge?

You'll notice reduced water flow or the water starts to feel hard again. We recommend replacing every 6 months for best results.

🔧 Installation

Is it easy to install?

Yes! SIFAA fits all standard shower connections. No tools required — simply screw it on in under 2 minutes. We provide a step-by-step guide with every order.

Does it fit my existing shower head?

SIFAA is compatible with all standard G1/2 shower connections used across the UAE. If unsure, contact us on WhatsApp and we'll confirm compatibility.

🚚 Shipping & Orders

How long does delivery take?

Standard delivery across UAE takes 2–4 business days. Express delivery (1–2 days) also available.

Do you offer Cash on Delivery?

Yes! We offer Cash on Delivery (COD) across all UAE emirates.

↩️ Returns

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not happy with your SIFAA filter for any reason, contact us for a full refund or replacement.